Setting spend caps that actually protect your budget
Agents are only useful if you can afford to let them run. The fastest way to kill an agentic tool inside a team isn't a bad answer — it's the first surprise bill. Spend caps exist so that never happens. Here's how to set them so they protect you without strangling the work.
Why caps matter more than pricing
Every action an agent takes on our platform consumes credits — a single unit of agent work. Your subscription includes a monthly allowance, and heavier tasks cost more credits than lighter ones. That's predictable on paper. But agents are goal-seekers: give one an open-ended goal and it will happily keep working toward it. Without a ceiling, "follow up with every stale lead" can mean ten actions or ten thousand.
The psychological effect of an uncapped meter is worse than the financial one. When people aren't sure what an action might cost, they stop delegating — and an agent nobody delegates to is just an expensive chat window. A visible, firm ceiling is what makes people comfortable handing work over. Caps aren't a brake on adoption; they're the seatbelt that lets you drive faster.
The three windows, and what each is for
You can set caps on three windows, and they answer different questions:
- Per-task caps answer "how big is this job allowed to get?" They stop a single runaway goal — the agent that keeps refining, retrying, and expanding scope. This is your protection against the pathological case.
- Daily caps answer "what's a normal day?" They smooth out bursts and catch misconfiguration early — if a workflow you expected to sip credits starts gulping them, you find out the same day, not at month's end.
- Monthly caps answer "what's the budget?" This is the number finance actually cares about, and it should map to a figure someone has approved.
Block, or ask for approval?
When a cap is reached, you choose what happens next: the agent stops cold, or it pauses and asks you to approve continuing. Both are legitimate; they suit different work.
Use block for background and scheduled work — the jobs that run without anyone watching. If a nightly task hits its ceiling, you want it to stop and report, not queue up a decision for 2 a.m.
Use require approval for interactive work where stopping mid-task is costly. If an agent is halfway through preparing a campaign when the cap trips, a pause-and-ask lets you make a judgment call with full context — the run so far, the credits spent, the steps remaining — and either raise the ceiling or wind it down deliberately.
Read the audit log before you adjust anything
Every action an agent takes is logged — what ran, on whose behalf, what it cost, and what approval it ran under. After your first couple of weeks, that log is the only opinion that matters. If tasks are routinely pausing at 80% of a cap, the cap is doing its job as a checkpoint. If nothing has come within half of a ceiling in a month, you've set it so high it isn't protecting anything. Adjust to what the log shows, and your caps stay honest as your usage grows.
The mistake to avoid
Don't set one giant monthly cap and nothing else. A monthly ceiling alone means a misbehaving task can eat the whole month's budget in an afternoon — technically "within cap," practically a disaster. The layers exist because they fail independently: per-task catches the runaway, daily catches the drift, monthly holds the budget line. Use all three, even loosely, from day one.
Every plan includes spend caps, approvals, and a full audit trail.
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